We get it, sometimes you need a break.
If you no longer need your E1 subscription, you can request a cancellation. To keep things secure, only an account administrator in your business can submit this request to our support team.
Step 1: Check if you’re an administrator
- Go to Settings in the main menu.
- Look for a Users tab:
- If you see the Users tab, you are an administrator.
- If the Users tab is missing, you have standard access.
Step 2: If you’re an administrator
If you are an administrator, please contact our support team to request a cancellation. You can do this by:
- Submitting a request through the Help button within E1, or
- Emailing us at support@estimateone.com
Our team will guide you through the cancellation process.
Step 3: If you have standard access
If you don’t see the Users tab in your settings, you’ll need to ask an administrator in your business to contact us on your behalf.
If you’re having trouble finding your administrator or aren’t sure what to do next, reach out to us at support@estimateone.com and we’ll point you in the right direction.